SharePoint 2010 2013 Managed Metadata Not Saving Properly Unless Logged In as Site Collection Administrator

Posted in: Blog, SharePoint 2010, SharePoint 2010 Errors, SharePoint 2013, SharePoint 2013 Errors | Sep 15, 2014 at 2:33 PM

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INTRODUCTION

I have this scenario: In SharePoint 2010 or 2013 you can create a field/column which type is “Managed Metadata”. You can then attach it to a publishing page or list item.

What’s strange is, when you’re logged in as a Site Collection Administrator you can add, edit, delete list item or page fine. However, when you’re logged in as a Contributor, you can save the page/item but when you try to view or re-edit it, the Managed Metadata field is empty. Log back in using Site Collection Administrator and you can see that the field has been correctly populated. So the data is saved correctly by a Contributor except he can’t see it upon viewing or re-editing the item.

RESOLUTION

The problem is, there is a hidden list that is created in your site collection and used by the Managed Metadata Service which you need to give explicit access to. The location of this list is at http://yoursitecollection/Lists/TaxonomyHiddenList/AllItems.aspx. Open that list using Site Collection Administrator then go to List Permission.

In my case I only see 2 users added: Local System (full control) and NT Authority\Authenticated Users (read) which now explains to me why Contributors wouldn’t have view/edit access.

To resolve my problem I simply clicked “Inherit Permissions”. That way this list is also inheriting the site permission.

Alternatively, you can also add individual/group who needs to have edit access to your Managed Metadata field.

Hope this helps,

Tommy

Written by Tommy Segoro

A web solution expert who has passion in website technologies. Tommy has been in the web industry for more than 10 years. He started his career as a PHP developer and has now specialized in ASP.NET, SharePoint and MS CRM. During his career he has also been in many roles: system tester, business analyst, deployment and QA manager, team and practice leader and IT manager.

View all posts by: Tommy Segoro

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